Terms & Conditions

Please find the terms & policies for the Outback Vacation Homes below. 

Check in time: 4pm 
Check out time: 10am 
Minimum age of check in: 18 years old, must have valid credit card 

Child Ages:
What age is a child considered for booking purposes? – 17 and under 
Children must always be accompanied by an adult in the pool and fitness areas. 

Cancellation Policy:
Cancellation policy: 72 hour notice required by 4pm. October through April reservations (exception December Christmas/ New Year period 7 day policy)

May/June/September: 7 day Cancel policy
Summer Season: 30 day Cancel policy, 
Full Payment forfeited if cancelled within deadline.

Over occupancy rules:
Two Bedroom homes are for up to 4 persons, Three Bedroom homes are for up to 6 persons, you may add up to 2 additional persons Max only if the Home Configuration Allows, must confirm with Front Desk.  Children under 5 years are complimentary, 6 years and above additional person fees of $20/person/day will apply

Incidental fees: 
$700 is authorized in addition to room and tax at time of check in 

Forms of payment allowed upon check in:
Credit Card must be used for Reserving and Authorization

Forms of payment allowed upon check out:
Cash and Credit

Waitlisting:
As availability opens within 6 months of arrival we do have a waitlist for next season.  To be put on the waitlist we will need: 
Your name, dates of travel, total number traveling, preferred accommodation type, and contact number.

Credit card authorization forms:
We require a minimum of 24 hours prior to arrival lead time for sending in credit card authorization forms if booking for another guest.
 
Extended Stay Policies: 
We do have a monthly program October through April.  Contact the office for information on rates and home types as they fluctuate each season. 

Pet Policy 
Dogs are allowed in a Few Homes Only. Please ensure guests disclose they will be bringing a pet as a limited number of pet friendly homes are available. Pet fees will apply $20/day plus GST. 

Taxes and Fees 
Resort fee - $20 per room, per day, Includes all amenities, June through September

16% total 
Federal – 5% 
Provincial – 8% 
City – 3% 

Parking 
Parking on site, each home has 1 marked parking spot
Overflow parking available at the top of the property or at Owners Lodge
No motorhomes/campers/trailers on site allowed